How To Choose Equipment
Choosing Message On Hold Equipment that’s easy for you to load.
We sell message on hold systems that are loaded with USB sticks, flash memory cards, CD’s and remotely over your computer network. Pick a technology that you’re familiar with. This will make loading your message on hold equipment with new audio content a snap.
Make sure you have a “music on hold” (MOH) connection on your phone system.
Most commercial phone systems will have a connector that accepts an audio input from any of our message on hold equipment. If you are not sure if your phone system is capable, visit our Phone System Compatibility chart or give us a call and we’ll be glad to help you figure it out. Choosing message on hold equipment for your business is easy when you have a trained sales professional helping.
If you don’t have a phone system, you will need an on hold adapter.
On hold adapters will give you a music on hold connection for your two or four line telephones. Most adapters place calls on hold using the “Hold” button. A “Flash” button or the “* Star” button may be needed to enable music on hold, but this depends on your phone model. Check out our adapter selection guide to see which adapter is right for your setup.
The first step in knowing which player is best for your business is about deciding which technology you're most comfortable with. Here are your choices:
The loading process requires you to insert a removable media device in your PC and drag your newly downloaded digital on hold message to the USB stick or Media card. Once your digital on hold message is copied, you simply take the removable media device to the message on hold equipment (in your phone room) and plug it in. It will immediately begin playing your new message.
The CD load system requires you to place a blank CD in your PC CD burner and burn the newly downloaded audio message to your CD. Once your digital on hold file is burned, you simply take the CD to the message on hold equipment (in your phone room) and insert it. It will immediately begin playing your new message.
The IP Load system allows you to remotely load your new digital on hold message over your existing network from your desktop PC. Propietary PC loading software supplied.