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Will any of the messages play on any music on hold unit?

The messages are provided in the digital MP3 format and are compatible with every on hold message player that we sell on the Hold for Less website.


Should I expect to pay a monthly fee?

No. There are no monthly fees associated with the production services offered through the Hold for Less website.


Can I use any of the scripts I purchase from Hold for Less at any other offices I have or do I need to purchase one for each location?

The on hold messages we provide are licensed for use at a single location only. We do offer multi-site licenses and would welcome the opportunity to speak with you about your needs in more detail. Feel free to give us a call or email us using the "Contact Us" section of our site.


Are there any licensing or copyright fees I have to pay?

All music and voice license fees have been included in your purchase price.


After I purchase the message, how many times am I able to download it before I reach the limit? What happens if I loose my message and/or I've already met my download limit what do I do then?

Immediately after you purchase your new on hold message, it will be available for digital download. You may download the file up to 2 times during the next 24 hours. If you have any difficulty downloading the file, please notify us immediately. We want you to be happy with our service, so please know that we will do all we can to make sure you get what you pay for.


I'm trying to preview the message on line before I purchase it but I don't hear anything playing. What would the issue be?

Our site uses Adobe Flash to play the preview files. If you cannot hear the audio, please check to make sure that you are using the latest version of Adobe Flash Player. To download the latest version of Adobe Flash Player and install it, click here. If the problem still persists, please let us know by using our "Contact Us" form.