"Our View" This fully licensed industry generic on hold audio program will reduce caller hang up and help maximize your phone line's capability.
*Please Note: Immediately after purchasing this program, you will receive a confirmation email of your order with a link to download your new audio production.
AIR CONDITIONING: General
Word Count: 522 (4 minutes)
Voice: Female (Direct)
Music: Smooth Acoustic Rock
1. Routine Maintenance
3. Save Money/Upgrade Air Conditioning System
4. Importance of Duct Cleaning
5. H-V-A-C & Seer Rating Information
1. Just like your car, your home comfort system needs routine maintenance to keep it running at its best. Without regular servicing, heating and cooling systems waste energy and are more likely to break down. But with the proper attention, they can keep you comfortable year-round. You can change your filter regularly and be aware of changes in your unit's performance, but that should not replace annual servicing by a qualified air conditioning service. When we return to your call, we can tell you about great savings available to you with our seasonal checkups.
2. While thermostats rarely fail outright, they can degrade over time as mechanical parts stick or lose their calibration. Older units will send faulty signals if they've been knocked out of level or have dirty switches. Modern electronic thermostats, sealed at the factory to keep out dust and grime, rarely need adjusting. However, whether your thermostat is old or young, the hole where the thermostat wire comes through the wall needs to be caulked, or a draft could trick it into thinking the room is warmer or colder than it really is.
3. With rising energy costs, knowing how to lower your utility bills is a must for every homeowner. One of the best ways homeowners can save money is by installing a more efficient air conditioning system. For homeowners looking to replace or upgrade their air conditioning systems for more energy efficiency, there is good news: The U.S. Department of Energy is now requiring all air conditioning systems be manufactured at a minimum 13-Seasonal Energy Efficiency Rating. We can help you explore ways to increase comfort, improve indoor air quality, and lower utility bills when we return.
4. A maze of heating and air conditioning ducts runs inside the walls and floors of your home. As the supply ducts blow air into the rooms, return ducts inhale airborne dust and suck it back into the blower. Add moisture to this mixture and you've got a breeding ground for allergy-inducing molds, mites, and bacteria. Is your filter doing its job? To find out if your ducts need cleaning, pull off some supply and return registers and take a look. If a new furnace is being installed, you should probably invest in a duct cleaning at the same time, because chances are the new blower will be more powerful than the old one and will stir up a lot of dust. We'd be happy to make recommendations when we return to the line.
5. You may frequently hear the term H-V-A-C used in connection with air conditioning repair. What does that mean? The acronym stands for Heating, Ventilation, and Air Conditioning, which are the three primary functions of a home system. They control air temperature and humidity, and maintain the quality of the air in the home. You may also encounter several important industry-standard efficiency ratings such as the “seer” or Seasonal Energy Efficiency Ratio. That's the measure of efficiency by which the cooling process of air conditioners and heat pumps is rated. The higher the seer number, the greater the efficiency and therefore greater energy savings.
If, for any reason (except defective equipment which will be replaced or other items which are not returnable) see below. You return all or part of your equipment ordered from Hold for Less within 30 days of your purchase you will be charged a restocking fee of 20% of the purchase price. Restocking fees are charged to offset actual costs of repackaging, restocking & administration incurred. If you purchase a different system or other like equipment (of equal or greater value) your restocking fee will be reduced to 5% of the purchase price. Under no circumstances will a refund or credit be issued after the 30 day return period.
Not Returnable: Digital Content, Media Cards and downloadable documents purchased are NOT returnable.
Shipping Charges: A minimum shipping charge of $7.50 or actual shipping charges (whichever is greater) will be charged for all returned equipment.
Refused Packages: The standard restocking fee (20%) will be reduced to 10% plus shipping costs for all orders shipped and refused when delivery is attempted.
Return Authorization (RA)
All equipment returned to Hold for Less will require an RA number. To receive an RA number, please fill out the Contact Us Form with all the pertinent information about your return. Please describe the reason for requesting an RA and if you would like an exchange. Upon receipt of your request an RA number will be generated and emailed to you.
Please return your item(s) to the address listed in your email. Package your return (including the manufacturer's original box) in a separate shipping box. All original packaging, literature, etc. must be included with your return undamaged or written on. Write your RA number on the outside shipping box (do NOT mark on the manufacturer's original box). Your RA number MUST be clearly visible on the outside of your package or the package will be refused. For your protection and security be sure to use a carrier that will provide a tracking number.
1. Click here to request an RA number (you will receive an RMA number by email).
2. Repackage each item with all original packaging, literature, etc. in the original manufacturer's box.
3. Place all items to be returned in a separate shipping box.
4. Clearly and visibly mark your RA number on the outside of the shipping box (do NOT mark on the manufacturer's original box).
5. Send your prepaid package to the address listed in the email you received, using a carrier with a tracking system.